🏨 PARINAY PAVILION RESORT
đź”’ PRIVACY POLICY
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1. INTRODUCTION
At Parinay Pavilion Resort, we are committed to safeguarding the privacy and confidentiality of our guests and visitors. This Privacy Policy outlines how we collect, use, store, and protect personal information obtained through:
– Our website and online platforms
– Reservations and guest interactions (online/offline)
– On-property services and visits
– Third-party sources and partners
By using our services or making a reservation, you consent to the practices described in this Policy.
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2. SCOPE OF POLICY
This Policy applies to all personal information collected directly by the Resort.
It does not apply to information processed on behalf of third parties such as:
– Travel agencies
– Airlines or transport providers
– Corporate booking partners
Such third parties operate under their own privacy policies.
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3. INFORMATION WE COLLECT
We may collect personal information at various stages of interaction, including:
a) Personal & Contact Information
– Name, address, phone number, email ID
– Nationality and identification details (Passport, ID proof)
b) Reservation & Stay Details
– Booking information and stay history
– Preferences, special requests, and feedback
c) Payment Information
– Billing details and transaction records
(Processed securely through authorized payment gateways)
d) Identity & Compliance Information
– Government-issued ID details for verification
– Information required under applicable laws
e) Technical & Usage Data
– Website usage, cookies, IP address, device details
f) On-Premises Data
– CCTV footage in public areas for security
– Access records (keycards, entry logs)
g) Voluntarily Provided Information
– Reviews, surveys, feedback, or communication with us
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4. INFORMATION FROM THIRD PARTIES
We may receive limited information from:
– Booking platforms (OTA partners)
– Payment processors
– Social media platforms (as per your privacy settings)
Such data is used strictly in accordance with this Policy.
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5. USE OF PERSONAL INFORMATION
Your information may be used for:
– Processing reservations and providing hospitality services
– Identity verification and legal compliance
– Personalizing guest experience
– Billing, payments, and account management
– Customer support and communication
– Marketing (with consent), offers, and promotions
– Internal analysis, audits, and service improvement
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6. SHARING OF INFORMATION
We do not sell personal data. Information may be shared only when necessary with:
– Internal departments and authorized staff
– Service providers (payment gateways, IT support, etc.)
– Business partners (only to deliver requested services)
– Government or legal authorities when required by law
All such sharing is done with appropriate safeguards.
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7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your data against:
– Unauthorized access
– Loss, misuse, or alteration
However, no system is completely secure, and we cannot guarantee absolute security of data transmission over the internet.
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8. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
– Improve website functionality
– Analyze user behavior
– Enhance user experience
You may control cookie settings through your browser.
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9. CHILDREN’S PRIVACY
We do not knowingly collect personal information from individuals below 18 years of age without parental or guardian consent.
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10. DATA RETENTION
Personal information is retained only for:
– The duration necessary to fulfill the purpose of collection
– Compliance with legal, regulatory, and business requirements
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11. YOUR RIGHTS
Subject to applicable laws, you may request to:
– Access your personal information
– Update or correct inaccuracies
– Request deletion (where permissible)
Requests may be made through our official contact channels.
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12. THIRD-PARTY LINKS
Our website or services may contain links to external websites.
We are not responsible for the privacy practices of such third parties.
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13. POLICY UPDATES
This Privacy Policy may be updated from time to time.
Revised versions will be published on our official platform and will take effect immediately upon posting.
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14. LEGAL COMPLIANCE
We may disclose personal information where required to:
– Comply with applicable laws and regulations
– Respond to lawful requests by public authorities
– Protect the rights, safety, and property of the Resort, guests, or staff
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✨ DECLARATION
By accessing our services or making a reservation, you acknowledge that you have read, understood, and agreed to this Privacy Policy.